Endpoint Management

Unified management that keeps every endpoint patched, protected, and performing

Digital Media Fix manages desktops, laptops, and mobile devices with a blend of automation, analytics, and human expertise. We ensure every user works on a secure, performant endpoint no matter where they log in.

99.4% patch compliance

Windows · macOS · iOS · Android

Modern workforces demand consistent, secure experiences across offices, homes, and co-working spaces. DMF’s endpoint management program starts by standardizing device provisioning. We create golden images, automate deployment with Autopilot and Apple Business Manager, and register assets in our CMDB the moment they are unboxed. This ensures every device ships with encryption, EDR agents, and policies enforced before the user signs in.

Keeping devices resilient requires continuous visibility. Our RMM platform collects telemetry on patch status, hardware health, application usage, and security posture. Daily automations deploy OS and third-party updates, remediate configuration drift, and alert engineers when critical vulnerabilities surface. Zero-day response runbooks allow us to quarantine systems, roll out mitigations, and report remediation progress to stakeholders in real time.

User experience is equally important. We tune performance policies to reduce login times, manage firmware updates on off-hours, and monitor capacity metrics that signal when hardware refreshes are due. Self-service software catalogs empower employees to install approved applications without opening a ticket, while our concierge technicians remain available for complex needs such as CAD workstations or executive travel setups.

Security is embedded at every layer. DMF enforces disk encryption, conditional access, privilege management, and USB control in alignment with your compliance requirements. Device posture integrates with identity platforms so that non-compliant endpoints cannot access sensitive systems. When incidents occur, forensic data such as process trees and network connections are captured automatically, simplifying root-cause analysis and incident reporting. Our standards follow guidance from Windows Update for Business, Apple Platform Deployment, and NIST Cybersecurity Framework.

The program concludes with actionable insights. Monthly reports visualize patch compliance, ticket trends, experience scores, and upcoming lifecycle events. Quarterly reviews align device strategy with hiring plans, cloud migrations, and cost optimization goals. Whether you support a remote-first startup or a multi-site enterprise with regulated workloads, DMF keeps your endpoints secure, compliant, and ready for what’s next.

Elevate endpoint management with DMF

Let’s standardize your fleet, shrink vulnerability windows, and deliver the smooth user experience your teams expect.